Preparing Your Pet
Please be careful not to overfeed your pet before boarding. This can cause an upset stomach since pets can become stressed when they are away from home.
If you pet has a hard time with "separation anxiety," you may consider short overnight stays at the pet resort prior to an extended stay.
Generally, kittens adapt easily and adult cats prefer to watch from the background the goings on as they would in a window at home.
Please make sure your pet is flea free. We check all pets for cleanliness and fleas upon arrival. Should a bath or flea treatment be necessary, this will be done for a fee before pets are placed in the boarding area.
Your Separation Anxiety
Pets are completely in tune with your feelings, so your being calm and comfortable helps them feel a sense of comfort. Try to relax and enjoy your getaway!
Remember, your pet is in good hands, is enjoying a new outing, and will probably receive as much or even more attention than they normally would at home!
Communication
Be sure to let us know any special needs or problems your pet may have, such as hearing loss, fear of thunder, excessive barking, etc. This ensures that we are able to provide the best care possible.
Make sure you know your travel and boarding dates. Let us know the day/date/time you intend to drop off your pet and the day/date/time you intend to pick up. Be sure to have contact numbers where you can be reached while away in case of an emergency or just for a question.
Health & Vaccination Records
We ask that you bring a copy of your pet’s vaccination records. We want all animals to be healthy.
Bedding & Toys
If your pet has special bedding, toys or anything else that will make your pet feel at home, please bring it, but we ask that you provide bedding that can be laundered if needed.
We've found, through experience, that certain toys can be dangerous to pets. We reserve the right to restrict any toys or treats that may harm your pet.
Medications
Be sure to bring any special medicines your pet is currently taking along with dosing directions and any special instructions your vet may have provided.
Food
If your pet is on any kind of a special diet, please bring your own food and any special feeding instructions. Otherwise, we provide a high-quality, nutritionally balanced lamb and rice formula dry or canned food for our animals.
Checking Out & Returning Home
Be sure to write down our check out hours so you can schedule your pick up accordingly. Pets tend to be excited when you arrive and when they're home, so be careful about overfeeding or offering too much water initially. Offer a few ice cubes and a small amount of food until your pet calms down and gets into his or her normal routine.
We keep records of your pet's stay and how they adapted to help us accommodate him or her in the future. We will share this information with you when you check out.
every evening 7:30pm-8:00pm for drop off and pick up only.
for drop off and pick up only.Extended times for major holidays.